FAQs

Home FAQs FAQs
  • Q1. What types of outdoor products do you export?
    AWe specialize in exporting a wide range of outdoor products, including items for mountaineering and camping, gardening, and fishing. Our product catalog is designed to cater to outdoor enthusiasts and professionals across these three categories.
  • Q2. Where are your products manufactured?
    AOur products are proudly manufactured in China. We work closely with trusted manufacturing partners who adhere to stringent quality standards to ensure that our outdoor products meet or exceed industry benchmarks.
  • Q3. How can I place an order?
    APlacing an order is easy! Simply browse our alibaba site and send an inquiries to our alibaba shop, select the products you need, and add them to your cart. Follow the checkout process, providing necessary shipping and payment information. For large or customized orders, feel free to reach out to our sales team for personalized assistance.
  • Q4. What is your return and refund policy?
    AWe are committed to customer satisfaction. If you receive a damaged or defective product, please contact our customer support team within 30 days of receiving your order. We will provide instructions for returning the item and arrange for a replacement or refund as applicable.
  • Q 5. Can I request customizations or bulk orders?
    AAbsolutely! We welcome customizations and bulk orders. Contact our sales team with your specific requirements, and we will work closely with you to fulfill your needs, whether it's custom branding, design modifications, or large quantity orders.